New Book Cover

How To Get Your People To Do Things Right!

Scrap, Rework, and Recalls Can Be Prevented

A Message from Dave Crosby: 
"Quality Is Easy! Explaining problems to your customer-or your boss-and paying for work done wrong is what's hard."

    Don't become skillful and clever at fixing quality problems. Why waste your time and creative talents fixing things.  My new book--"The Zero Defects Option" (How To Get Your People To Do Things Right)--shows you how to Prevent Defects and Eliminate Scrap, Rework, and Warranty Costs.

Amazing Double Guarantee: 

Guarantee One: Order the book. Take two weeks to read it and think about the concept. If you don't want it -- for any reason -- send it back (in good condition) for a full refund. There is No Risk!

Guarantee Two: Keep the book. Implement the Zero Defects concept and the Seven Principles of Defects Prevention in you company. If after 60 days your quality has not improved, tell me why it didn't work for you, and send the book back for a full refund.

"The Zero Defects Option"
by Dave Crosby

"How To Get Your People To Do Things Right."

New Book Cover Success Guaranteed! 
Your Quality will Improve or you will get your money back.
  Order Now 
 Price $23.45
*. Shipping and Handling FREE.
*See Wholesale Program Below. Big savings!

All copies signed by Dave Crosby

(In Stock - Same Day Free Shipping)

Additional Information

>Zero Defects vs. Six Sigma
>Order without credit card.
>
SPC/MSA Upgrade
>Money Back Guarantee
>About Dave Crosby
>Order Your ZD Book Now
>Free Quality Awareness Seminar
>Click Here  to email questions, suggestions, >Problems, or complaints.

Send an e-mail to Dave Crosby.

"The ONLY Book That Guarantees That Your Quality Will Improve"

NEW WHOLESALE PRICE PROGRAM
   Now, you can purchase a single copy of "The Zero Defects Option" at the wholesale price. That's right, we give bookstores a 40% discount. Now you can get that discount. Wholesale means that your price is Only $14.00. Shipping is still free in the U.S.A.* Foreign orders must pay an additional $3.00 per book.
   Forget the $23.45 price, when you order,
Only $14.00* will be charged to your card. The program ends without notice.

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*Special Note: "Free Shipping" means in the U.S. of A. Only. Others must pay $3.00 shipping. If you live outside the United States, please CLICK HERE

About this book
  
“The Zero Defects Option.” by Dave Crosby, is the only book that correctly explains the Zero Defects (ZD) concept and presents the Seven Principles of Defect Prevention that makes ZD work. This book was written to explain your role in producing defect-free products and service. It's all about you. If you lead people doing work, you will benefit from reading this short book. What would it mean to you to eliminate mistakes?

   Zero Defects is the ideal approach to quality management for any organization. Any organization, large or small--any product -- any service-- because every leader has the option to have work done right--or not. If you're the leader, preventing defects is your option. 

   Have you noticed that the big supports of Six Sigma are going down the chute? It's not Six Sigma's fault, it's management who will not accept their responsibly for quality and try to pass it off to a gimmick program like Six Sigma. It lets management escape their responsibility for quality and hide behind the curtain. 

   What would it mean to you if your organization could perform mistake-free work? Here's what one Black Belt reader said, ""Dave - I received your book today by mail, many thanks. Couldn't stop reading, so I finished it in one attempt. It was a joy to read and at the same time confronting. Today all the pieces fell into place."

   Once you understand the ZD concept--and apply the Principles of Defect Prevention to your organization--the quality of your work will improve... Guaranteed! Do you know of any other book about quality that Guarantees Success?  Order Now! You can make more profit by eliminating errors than by increasing sales!

   Producing defect-free work doesn't depend on gimmick programs like Six Sigma, or even technical advances. Quality is about people and how they think about their work. The book gives you
Seven Principles of Defects Prevention. These principles are in play if you realize it or not!

   "The Zero Defects Option" shows you how defect prevention  applies to manufacturing, service, government, military, sports teams, schools, hospitals, and even philharmonic orchestras. It applies to your organization too.

   Author Dave Crosby boils his fifty years experience in the field of quality control and quality management down to just one hundred pages. "Quality is easy," says Crosby "dealing with angry customers; explaining scrap, rework, and warranty payouts is a lousy job. What a rotten way to spend your day. Preventing defects means money and peace and quite. 

The defect that is prevented doesn't need to be explained, corrected, or paid for." Order your book now!

Added Bonus:

"The Zero Defects Option" gives you real Zero Defects tools to work with. 
-->The Quality Index Rater - a 20-point evaluation of you quality system. 
-->Fifty-nifty ideas to help you market your Quality to your employees and your customers. 
-->Examples of Mottos and Slogans to help you develop you own. 


 
Is this book worth the money? The price of the book is Only $23.45 Post Paid. If it helps you prevent just one error, you've made a profit. You don't have any $23.45 errors - they all cost more. Click Here to order ZD Option.

 

Book Details:
Perfect Paperback: 100 pages $23.45 Free Shipping & Handling (Wholesale $14.00)
Publisher: The Crosby Company
Language: English
ISNB-10: 0980219205
ISBN-13: 978-09802192-0-3
Library of Congress Number: 2007909968
Dimensions: 8.2 x 5.3 x 0.4 inches, 100 pages.
Bulk orders: Contact Dave Crosby zd@qualitynews.com
Available: Click Here to Order single copy.

A Parting Word: Thank you for taking the time to read about my book. I hope you order the book and profit from my 50 years in the "quality business." As a thank you gift, I'd like to give you a free copy of a very interesting piece of software. It's called Roman and what it does is convert Arabic number into Roman numbers and visa versa. It has nothing to do with ZD. I hope you'll enjoy it. Click Here to download your free copy.

 

 

 

Copyright©MMVIII The Crosby Company P.O. Box 188 Wedron IL 60557