Book Cover

Increase Profit, Improve Quality, and Boost Moral
 

"The Zero Defects Option" by Dave Crosby
Eliminate Scrap - Rework - Recalls

"Producing a Quality product is easy; what's difficult is explaining problems to your customer--or the boss."

Have you become skillful and clever at fixing quality problems? 
Don't waste your time and creative energy fixing problem when you have the option of preventing them. If you are spending time and money solving problems, you've already lost the game. This short book will change the way you think about Quality.

The Defect Prevention System:
"The Zero Defects Option"
How To Get Your People To Do This Right.
"How To Run a Zero Defects Program" How to Plan, Implement, and Sustain a Quality Improvement system.
PowerPoint Presentations.
"Quality and You" for Employee Orientation.
"Quality is an Option" a  Management Seminars.
  NOTE: These PowerPoint presentations are "raw" slides that you can modify to meet your needs, then make up your own slide presentation. You can add information, add your own slides,  company logo, etc. Then compile into a custom slide presentation. 

Now--A Special Bonus--The Bugs Book - Free. Read on.

How much do you pay for un-Quality--scrap, rework, returns, warranty? The American Society for Quality Learning Institute states that up to 25% of every sales dollar could be going to the Cost of Quality. You can turn Quality Costs into Quality Profits. If you don't waste money, you get to keep it.

Your people will be happier when they know their job is important, and that they have done it right. Improving  quality will improve morale.

Who Can Benefit From Zero Defects?

Banks, Manufacturers, Schools, Sports Teams, Hospitals, Retail Shops, Restaurants, Insurance Companies, Stock Traders , Service Providers, The Phone Company, The Gas Company, Big Box Retailers, Drug Companies, Food Markets, Local Government, The Military, All Federal Government Agencies, NASA, The Airlines, Car Rentals, Airports, You, and anyone else who wants to eliminate defects.

What would it mean if you eliminated mistakes? 

 Zero Defects is the ideal approach to Quality Management and Quality Improvement for any organization. Any organization; large or small--any product -- any service-- because every leader actually has the option to have the work done right--or not. If you're the leader, preventing defects is your option. 

Read What Readers Say

Gimmicks Don't Work

Producing defect-free work doesn't depend on gimmick programs like Six Sigma, or even technical advances. Quality is about people and how they think about their work. This book gives you Seven Principles of Defects Prevention that deal with the people side of quality. These principles are now in play if you realize it or not!

Author Dave Crosby boils his fifty years experience in the field of quality management down to just one hundred pages. Fixing and explaining problems is a rotten way to spend your day. Preventing defects means money and peace and quite."

The defect that is prevented doesn't need to be explained, corrected, or paid for." Order your QI System now!

"How To Run a Zero Defects Program,"  

This additional book (on CD) was written for the person who will actually run the Quality Improvement activity. It's part of the system. Also included are two PowerPoint presentation to help you conduct Management Seminars and an Employee Orientation sessions. A  $19.95 value, yours Free with your book order. To learn about this book, Click Here.  

My Guarantee
: Order the
system. Take 30 days to study it and think about the concept. If you don't want it -- for any reason -- send it back (in good condition) and I will send you a full refund. There is No Risk! Dave Crosby

Special Bonus:

Free copy of The Bug Book. Order Now and Help your people get the bugs out of their job. You get the book and artwork to conduct an Error Cause Removal program. A $29.00 value. Yours Free.

Keep reading. Here are the facts... down arrow

"The Zero Defects Option"
by Dave Crosby

"How To Get Your People To Do Things Right."

New Book Cover

Single Copy Available
If you would like to purchase just the Option book, Click Here for information. 

Money-Back Guarantee - a No Risk Offer.
  Order Now 
Regular System Price: $59.00*
 Plus $3.00 Shipping. Orders received before 3:30PM CST mailed the same day. Late orders mailed next day.
Wholesale Price** ONLY $41.30 + postage.

Everything for $41.30 Plus $3.00 shipping in USA-$6.00 Foreign

(30% Discount ends without notice)

 

**This is the Wholesale Price charged Book Stores.

 

(In Stock - Same Day Shipping)

Additional Information
->Zero Defects vs. Six Sigma
->Money Back Guarantee
->About Dave Crosby
->Order Your QI System Now
->NEW! The Bug Book (ECR)
-
>Order Your Book By Mail
->"How To Run a ZD Program"
->Send an e-mail to Dave Crosby.
->PowerPoint Orientation.
->Interview with Eugene Ormandy
-->Zero Defects Pins
-->Why Zero Defects Always Works
>>Dave Crosby Murder Mystery.
->ZD Book - Bulk Order Info
-->ZD Tools

The ONLY System That Guarantees Your Quality Will Improve!"

Is it worth the money"
If this system helps you prevent just one error, you're ahead! You don't have any $59.00 ($41.30) errors. They all cost more; much more.
Order Your Quality Improvement System Now. 
You get real Defect Prevention Tools:
>
"The Zero Defects Option" How to get your people to do things right.
>"How To Run a Zero Defects Program." Plan, Implement, and Sustain a ZD Program.
>
Two PowerPoint Presentations on CD - Orientation for worker and brief management
>The Quality Index Rater - a 20-point audit of your quality system. 
>Fifty-nifty ideas to help you sell Quality to your employees and your customers. 
>Mottos and Slogans to help you develop your own. 
Is this system worth the money? If you implement the Zero Defects idea, you could save thousands of dollars now wasted as scrap, rework, and warranty costs. If the system helps you prevent just one error, you've made a profit.

  Click Here to order your Quality Improvement System Option.

*Special 30% discount Wholesale offer $41.30 plus postage. 

The Zero Defects Option ISBN-13 978-0-9802192-0-3 
Perfect Paperback: 100 pages 
How To Run A Zero Defects Program ISBN-13 978-0-9802192-2-7
PDF on CD
Publisher: The Crosby Company
Language: English
Library of Congress Number: 2007909968

 

Copyright© MMIX  The Crosby Company P.O. Box 188 Wedron IL 60557